Garden State Times

Senator Carmen Amato has expressed concerns regarding New Jersey Transit's service for vulnerable populations, particularly senior citizens and disabled residents. In a written testimony submitted to NJ Transit, Amato outlined several issues with the current transportation system, emphasizing that the services are inadequate for those who rely on them most.

Amato highlighted specific problems such as NJ Transit's rigid expiration policy on one-way tickets, which she claims unfairly affects seniors and disabled individuals who plan their travel in advance due to the unpredictability of transit services. She described this policy as a "money grab" that disregards passenger needs.

Additionally, Amato pointed out limitations within NJ Accesslink, noting its restrictive service area that leaves many regions without proper access to public transport. This issue is particularly prevalent in South Jersey and poses significant challenges for disabled residents needing access to essential services.

Further concerns were raised about the reliability of NJ Transit's service over recent months, which was marked by frequent cancellations and delays. These disruptions have been especially burdensome for seniors and disabled riders during periods of extreme heat when train air conditioning systems failed.

Amato's testimony calls for immediate reforms to create a more reliable and accessible transportation system for all residents but highlights the particular hardships faced by vulnerable groups. Public hearings regarding these issues are scheduled across various locations in New Jersey later this month.